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Knowledge Base
Upload documents so your agent can answer questions using your business content.
How knowledge citations work
See which knowledge documents grounded your agent's replies — citation chips appear inline below each agent turn in the call transcript.
Sharan Karthikeyan阅读约 1 分钟
Add content to your agent's knowledge base
Upload FAQs, pricing sheets, and policies so your agent can answer callers' questions accurately — using documents, website scraping, or manual FAQ entries.
Sharan Karthikeyan阅读约 1 分钟