Integrations overview

Connect Google Calendar, Microsoft Outlook, HubSpot CRM, Square, and Clover to your VoiceCraft workspace from Settings.

Open Integrations

Click your avatar or name at the bottom of the sidebar to open the account menu. Select Settings, then click the Integrations tab.

Available integrations

Google Calendar

• Purpose: Real-time appointment booking. Your agent checks Google Calendar availability during calls.

• Setup: OAuth flow. Click Connect, authorize in Google, and your calendar is linked.

• Used by: Agents with appointment booking enabled.

Microsoft Outlook

• Purpose: Same as Google Calendar, for Microsoft 365 users.

• Setup: OAuth flow through Microsoft. Click Connect and authorize.

• Used by: Agents with appointment booking enabled.

HubSpot

• Purpose: CRM sync. Calls are logged and contacts are created or updated in HubSpot automatically.

• Setup: OAuth flow. Click Connect, authorize in HubSpot.

• Used by: Agents with CRM Auto-Sync enabled in Behavior settings.

• Shows: Connected account email and portal ID.

• Status flags: Connected, or Needs Reconnect (if token expired).

Square

• Purpose: POS catalog sync for voice commerce. Your agent reads your Square menu or product catalog to take orders.

• Setup: Click Connect Square and complete the Square OAuth flow.

• Used by: Agents with ordering enabled.

Clover

• Purpose: Same as Square, for Clover POS users.

• Setup: Click Connect Clover and complete the Clover OAuth flow.

• Used by: Agents with ordering enabled.

Managing integrations

Each connected integration shows:

• Connection status

• Connected account details (email, portal ID)

• A Disconnect button to remove the integration

Disconnecting a calendar integration means your agent reverts to placeholder availability for bookings. Disconnecting HubSpot stops automatic call logging. Disconnecting Square or Clover stops catalog sync.